Prague Airport Transfers | ATP

Prague airport pick-up instructions

Timing: do not be stressed with possible delays of your aircraft. Almost no flight sits on time (and not only at Prague Ruzyne airport). We keep an eye on the screens (both drivers and operators) so we will know about that. The same in the case your plane will be landing earlier. We watch your arrival to Prague online.

10 - 15 minutes after actual arrival your driver gets to the meeting hall and stands there until you meet. If you do not appear within 1 hour we try to call you or track you at the Prague airport. Please turn your cell phone on as soon as possible or call us if you have troubles with your luggage. In many cases we can help you with that.

Approximated time between your landing and meeting with your chaffeur is 35 minutes in Terminal 1 of Prague airport and 25 minutes at Terminal 2 of Prague airport. But, as was said, we always wait until you show up. We never let you down!

Meeting points: it is easy, just follow the crowd, soon you will get to meeting hall where the public waits (you will see couple of our drivers holding placards with names of their clients or logos of companies). If you cannot see your chaffeur at the first moment(*), do not panic, wait 2 minutes or call the operator (nr. 00420 728 876 876 - you will have it printed on your transfer voucher). There is always someone from our team at the Prague airport so there is always someone who will take care of you. Anyway - if you would have to wait for your driver longer than 15 minutes you will get both of your transfers (to your hotel and even the return to the airport) totaly free of charge! That is our promise - you can read it at our money back guarantee page.

* we are just human beings and one day it must happen even to the best driver. It happened twise to me that I made mistake and was waiting at wrong terminal. The advantage is that it is just 5 minutes walk from Terminal 1 to Terminal 2 of the Prague Ruzyne airport (and just 1 minute run - believe me :-) ), so simply call us. (If you have no cell phone, use public phones or ask some other driver to help you. Often there is more drivers from Airport Transfer Prague team waiting in the arrival halls, so the situation would be straighten up in a minute.)

Prague hotels pick-up instructions

All of our taxi drivers are instructed to check on the correctness of the time of your return when they are taking you to your hotel. We recommend to set the hotel pickup time at least 2 hours prior to your departure time, but 2,5 hours is better. Eg. when your plane takes off  from Prague airport at, let's say, 21:40 the airport will open your check in at 19:40 so we recommend to leave your hotel at about 19:15 (or 19:00 if your hotel is located further from Prague airport). Anyway - it is up to you.

So pick up time is set. There is no need to wait at the reception earlier, the driver will wait for you, so finish your coffee or enjoy last minutes of your walking through Prague streets. We are not shuttles and there is always private car & driver for your family or group. Anyway, drivers usually get to hotel 10-15 minutes in advance and if you are ready you can go earlier.

You will meet with your driver at the hotel reception or in front of apartment house if there is no reception. The best thing is to agree the meeting point when your driver is dropping you off at the day of your arrival.

If you need to collect keys of your apartment at the day of arrival at the different address in Prague and need to return the keys, please (please) mention it with your booking, it will help us and will save your nerves as well. We charge nothing extra for this stop, but we like to know in-advance. Thank you.